Frequently Asked Questions

  1. Why did I receive notice?

    A Court authorized the Notice because you have a right to know about a proposed settlement of this class action lawsuit and about all of your options, before the Court decides whether to give final approval to the settlement. The Notice explains the lawsuit, the settlement, and your legal rights.

    The case is called Linders v. Festival Fun Parks, LLC, Civil Action No. 3:25-cv-00659-SVN in the U.S. District Court for the District of Connecticut. The person who sued is called the Plaintiff. The Defendant is Festival Fun Parks, LLC, which operates Lake Compounce.

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  2. What is a class action?

    In a class action, one or more people called class representatives (in this case, Alexandria Linders) sue on behalf of a group or a “class” of people who have similar claims. In a class action, the court resolves the issues for all class members, except for those who exclude themselves from the Settlement Class.

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  3. What is this lawsuit about?

    This lawsuit claims that Defendant failed to properly disclose a processing fee for electronic tickets to Lake Compounce, in alleged violation of Ticketing Statute § 53-289a. Defendant denies that it violated any law but has agreed to the settlement to avoid the uncertainties and expenses associated with continuing the case.

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  4. Why is there a Settlement?

    The Court has not decided whether the Plaintiff or the Defendant should win this case. Instead, both sides agreed to a settlement. That way, they avoid the uncertainties and expenses associated with ongoing litigation, and Settlement Class Members will get compensation sooner rather than, if at all, after the completion of a trial.

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  5. How do I know if I am in the Settlement Class?

    The Court decided that everyone who fits the following description is a member of the Settlement Class:

    All individuals who purchased tickets to Lake Compounce from Defendant’s website, www.lakecompounce.com, from October 1, 2023 to and through June 12, 2025.

    Excluded from the Settlement Class are (1) any judicial officer assigned to the case and any member of his or her immediate family or staff; (2) any attorney who has filed an appearance for any party in the case and any member of their immediate family;

    (3) any entity in which Defendant has a controlling interest and the officers and directors of Defendant; (4) the Defendant and

    Defendant’s subsidiaries, parent companies, successors, and predecessors; (5) persons who submit a timely and valid request for exclusion from the class; (6) the legal representatives, successors or assigns of any such excluded persons; and (7) Class Counsel

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  6. What does the settlement provide?

    Monetary Relief. A Settlement Fund will be created totaling $500,000. Payments to Settlement Class Members, and the cost to administer the settlement, the cost to inform people about the settlement, attorneys’ fees (inclusive of litigation costs), and an award to the Class Representative will also come out of this fund (see Question 12).

    Prospective Relief. Defendant has agreed to maintain the purchase flows for tickets to Lake Compounce on its website in a manner that either (1) does not charge fees on ticket sales, or (2) if fees will be charged, Defendant shall clearly and conspicuously disclose the total cost of the tickets, inclusive of fees, prior to the ticket being selected for purchase, unless and until Connecticut General Statutes § 53-289a is amended, repealed, or otherwise invalidated.

    A detailed description of the settlement benefits can be found in the Settlement Agreement.

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  7. How much will my payment be?

    To receive a pro rata share of the Settlement Fund after payment of administrative costs and attorney’s fees and expenses, which will be based on the total amount of fees you paid, you must submit a timely and complete Claim Form no later than November 24, 2026, you can file a claim here. Your payment will be by PayPal, Venmo, Zelle, or check, at your election. Claim Forms must be submitted online by 11:59 p.m. EST on November 24, 2026, or postmarked and mailed by November 24, 2026 The amount of your individual payment will depend on the number of valid Claim Forms submitted as well as the amounts of other payments to be made from the Settlement Fund and could be higher or lower than the amount of processing fees you paid. For example, if the amount of the Settlement Fund available for distribution to the Settlement Class Members is $280,000 and there are 20,000 valid Claim Forms submitted, each Settlement Class Member would receive, on average, approximately $14, which would exceed the average amount of processing fees paid. You can contact Class Counsel at 914-874-0710 to inquire as to the number of claims and/or requests for exclusion that have been received to date.

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  8. When will I get my payment?

    The hearing to consider the fairness of the settlement is scheduled for December 8, 2026 If the Court approves the settlement, eligible Settlement Class Members whose claims were approved by the Settlement Administrator will receive their payment within 60 days of the settlement becoming final under the terms of the Agreement. The payment will be made in the form of a check, unless you elect to receive payment by PayPal, Zelle, or Venmo, and all checks will expire and become void 180 days after they are issued.

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  9. How do I get a payment?

    If you are a Settlement Class Member and you want to get payment, you must complete and submit a Claim Form by November 24, 2026, Claim Forms can be found and submitted by clicking here or by printing and mailing a paper Claim Form to the Settlement Administrator at the address on the Claim Form, copies of which are available for download here.

    You are encouraged to submit your Claim Form online. Not only is it easier and more secure, but it is completely free and takes only minutes!

    If your contact information changes after you submit a Claim Form, it is your responsibility to inform the Settlement Administrator of your updated information. Contact information for the Settlement Administrator is located here.

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  10. What am I giving up if I stay in the Settlement Class?

    If the settlement becomes Final, you will give up your right to sue the Defendant and other Released Parties for the claims being resolved by this settlement, which include all claims arising out of or in any way related to fees in connection with electronic ticket sales from October 1, 2023 to June 12, 2025. The specific claims you are giving up against the Defendant are described in the Settlement Agreement. You will be “releasing” the Defendant and certain of its affiliates, employees and representatives as described in Sections 1.32, 1.33, 1.34 and 3.2 of the Settlement Agreement. Unless you exclude yourself (see Question 13), you are “releasing” the claims, regardless of whether you submit a Claim Form or not. The Settlement Agreement is available here.

    The Settlement Agreement describes the released claims with specific descriptions, so read it carefully. If you have any questions, you can talk to the lawyers listed in Question 11 for free or you can, of course, talk to your own lawyer if you have questions about what this means.

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  11. Do I have a lawyer in the case?

    The Court has appointed Philip L. Fraietta, Stefan Bogdanovich, and Eleanor R. Grasso of Bursor & Fisher, P.A. to be the attorneys representing the Settlement Class. They are called “Class Counsel.” They believe, after conducting an extensive investigation, that the Settlement Agreement is fair, reasonable, and in the best interests of the Settlement Class. You will not be charged for these lawyers. If you want to be represented by your own lawyer in this case, you may hire one at your expense.

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  12. How will the lawyers be paid?

    The Defendant has agreed that Class Counsel’s attorneys’ fees and costs may be paid out of the Settlement Fund in an amount to be determined by the Court. The fee petition will seek no more than one-third of the Settlement Fund, inclusive of reimbursement of their costs and expenses; the Court may award less than this amount. Under the Settlement Agreement, any amount awarded to Class Counsel will be paid out of the Settlement Fund. A copy of Class Counsel’s application for attorney’s fees, costs and the Class Representative service award will be made available here.

    Subject to approval by the Court, Defendant has agreed that the Class Representative may be paid a service award of $5,000 from the Settlement Fund for her services in helping to bring and resolve this case.

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  13. How do I get out of the settlement?

    To exclude yourself from the settlement, you must submit a request for exclusion by 11:59 p.m. EST on November 24, 2026. Requests for exclusion may be submitted either on this Website (via the online form accessible here) or by mailing or otherwise delivering a letter (or request for exclusion) stating that you want to be excluded from the Linders v. Festival Fun Parks, LLC, Civil Action No. 3:25-cv-00659-SVN settlement. Your letter or request for exclusion must also include your name, your address, a statement that you purchased electronic tickets to Lake Compounce from Defendant’s Website during the period from October 1, 2023, through and including June 12, 2025; and paid a processing fee in connection with such purchase, your signature, the name and number of this case, and a statement that you wish to be excluded. If you choose to submit a request for exclusion by mail, you must mail or deliver your exclusion request, postmarked no later than November 24, 2026, to the following address:

    Lake Compounce Ticket Fee Settlement
    PO Box 2954
    Portland, OR 97208-2954

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  14. If I don’t exclude myself, can I sue the Defendant for the same thing later?

    No. Unless you exclude yourself, you give up any right to sue the Defendant for the claims being resolved by this settlement.

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  15. If I exclude myself, can I get anything from this settlement?

    No. If you exclude yourself, you will not receive any payment from the Settlement Fund.

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  16. How do I object to the settlement?

    If you are a member of the Settlement Class, you can object to the settlement if you don’t like any part of it. You can give reasons why you think the Court should not approve it. The Court will consider your views. To object, you must file with the Court a letter or brief stating that you object to the settlement in Linders v. Festival Fun Parks, LLC, Civil Action No. 3:25-cv-00659-SVN, and identify all your reasons for your objections (including citations and supporting evidence) and attach any materials you rely on for your objections. Your letter or brief must also include your name, your address, the basis upon which you claim to be a member of the Settlement Class, the name and contact information of any and all attorneys representing, advising, or in any way assisting you in connection with your objection, and your signature. If you, or an attorney assisting you with your objection, have ever objected to any class action settlement where you or the objecting attorney has asked for or received payment in exchange for dismissal of the objection (or any related appeal) without modification to the settlement, you must include a statement in your objection identifying each such case by full case caption. You must also mail or deliver a copy of your letter or brief to Class Counsel and Defendant’s Counsel listed below. If any attorney files an objection on your behalf, they must file an appearance with the Court and file the objection using the Court’s electronic filing system.

    Class Counsel will file with the Court and post on this website its request for attorneys’ fees by November 17, 2026.

    If you want to appear and speak at the Final Approval Hearing to object to the settlement, with or without a lawyer (explained below in answer to Question Number 20), you must say so in your letter or brief. File the objection with the Court (or mail the objection to the Court) and mail a copy of the objection to Class Counsel and Defendant’s Counsel, at the addresses below, postmarked no later than November 24, 2026.

    Court Class Counsel Defendants' Counsel
    Clerk of Court
    United States District
    Court for the District of Connecticut
    450 Main Street,
    Hartford, CT 06103
    Philip L. Fraietta
    Bursor & Fisher P.A.
    50 Main Street, Suite 475
    White Plains, NY 10606
    Wystan M. Ackerman
    Robinson & Cole LLP
    One State Street
    Hartford, CT 06103-3597
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  17. What’s the difference between objecting and excluding myself from the settlement?

    Objecting simply means telling the Court that you don’t like something about the settlement. You can object only if you stay in the Settlement Class. Excluding yourself from the Settlement Class is telling the Court that you don’t want to be part of the Settlement Class. If you exclude yourself, you have no basis to object because the case no longer affects you.

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  18. When and where will the Court decide whether to approve the settlement?

    The Court will hold the Final Approval Hearing at 10:30 a.m. on December 8, 2026 in Courtroom One at the United States District Court for the District of Connecticut, 450 Main Street, Hartford, CT 06103. The purpose of the hearing will be for the Court to determine whether to approve the settlement as fair, reasonable, adequate, and in the best interests of the Settlement Class; to consider the Class Counsel’s request for attorneys’ fees and expenses; and to consider the request for a service award to the Class Representative. At that hearing, the Court will be available to hear any objections and arguments concerning the fairness of the settlement.

    The hearing may be postponed to a different date or time without notice other than on the Court’s docket and this website, so it is a good idea to check for updates by visiting this website or calling (877) 327-7930. If, however, you timely objected to the settlement and advised the Court that you intend to appear and speak at the Final Approval Hearing, you will receive notice of any change in the date of the Final Approval Hearing.

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  19. Do I have to come to the hearing?

    No. Class Counsel will answer any questions the Court may have. But, you are welcome to come at your own expense. If you send an objection or comment, you don’t have to come to Court to talk about it. As long as you filed and mailed your written objection on time, the Court will consider it. You may also pay another lawyer to attend, but it’s not required.

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  20. May I speak at the hearing?

    Yes. You may ask the Court for permission to speak at the Final Approval Hearing in support of or in opposition to the settlement. To do so, you must include in your letter or brief objecting to the settlement or separately file with the Clerk of Court a statement saying that it is your “Notice of Intent to Appear in Linders v. Festival Fun Parks, LLC, Civil Action No. 3:25-cv-00659-SVN.” It must include your name, address, telephone number, and signature as well as the name and address of your lawyer, if one is appearing for you. Your objection and/or notice of intent to appear must be filed with the Clerk of Court and postmarked no later than November 24, 2026, and be sent to the addresses listed in Question 13.

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  21. What if I do nothing?

    If you are a Settlement Class Member and you do nothing, you will not receive any settlement payment. You will give up rights as explained under Question 10 above, including any right to sue Defendant for the claims that are released in the Settlement Agreement.

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  22. Where do I get more information?

    More details are in the Settlement Agreement. You can get a copy of the Settlement Agreement here. You may also write with questions to Lake Compounce Ticket Fee Settlement, P.O. Box 2954, Portland, OR 97208-2954. You can call the Settlement Administrator at 1-877-327-7930 or Class Counsel at 914-874-0710, if you have any questions. Before doing so, however, please read the full Notice carefully. You may also find additional information elsewhere on this website.

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